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12/23/2008

Building Trust in the New Year

With the changing economic climate establishing your business as a trustworthy place for consumers to spend their hard earned money is extremely important. Use the coming New Year as an opportunity to reinvent your company and develop a set of ethical business strategies that build consumer trust.

12/23/2008

Right or Wrong - Our Q&A column, December 2008

Suspicious Christmas e-cards, looking up out of town businesses, rental scams

12/16/2008

BBB Announces Top 10 Scams of 2008

Better Business Bureau (BBB) announces the Top Ten Scams of 2008 and simple consumer tips to protect yourself from becoming a victim in the coming New Year.

12/16/2008

Season’s Greetings from BBB

12/16/2008

Tip of the month: Prepaid Purchase Cards

As of November 1, 2008 new rules pertaining to prepaid purchase cards (a.k.a. gift cards/certificates) are in effect.

12/09/2008

Directory Scams Targeting Island Businesses

The Better Business Bureau (BBB) warns Vancouver Island businesses to be wary of solicitations to advertise in illegitimate business directories.

12/05/2008

Businesses who failed to respond in November 2008

These businesses were contacted by the BBBVI concerning complaints registered in our office. None of these non-responding businesses are BBB Accredited Businesses. BBB Accredited Businesses agree to respond to all complaints.

12/03/2008

Coming soon! New and Improved Letter Grade Rating System

As of January 1, 2009 Better Business Bureau’s across North America will be releasing improved versions of BBB Reliability Reports™. These improved reports will include a more detailed A+ through F letter-grade rating, replacing the previous business ratings scale of “satisfactory” or “unsatisfactory.”

12/03/2008

BBB publishes local statistics for November

View BBB Vancouver Island's October statistics on the public's usage of BBB's services.

12/03/2008

BBB Alert: Cyber Criminals Pose as FedEx, UPS, and Wal-Mart to Trick Consumers this Holiday Season

Better Business Bureau is warning consumers to keep their guard up and their wits about them in order to fend off a new string of phishing e-mails making the rounds this holiday season.

12/03/2008

BBB Welcomes New Accredited Businesses

Please join us in welcoming our newest Accredited Businesses.

11/25/2008

Right or Wrong - Our Q&A column, November 2008

Gift card - company goes out of business, lodging a complaint with the BBB, refunding and exchanging items

11/21/2008

Suspicious Slamming - Unauthorized change of phone service provider

Have you been “slammed” lately? Being “slammed” is the term used to describe an unauthorized change of phone service provider. Better Business Bureau (BBB) has received an influx of calls over the past weeks from consumers across B.C. finding themselves victims of an unscrupulous phone plan switch.

11/20/2008

Businesses who failed to respond in October 2008

These businesses were contacted by the BBBVI concerning complaints registered in our office. None of these non-responding businesses are BBB Accredited Businesses. BBB Accredited Businesses agree to respond to all complaints.

11/17/2008

Wooing Consumers This Holiday Season

Economic woes facing the country this holiday season have the potential to significantly impact the bottom line for business owners. Creative marketing solutions, that attract spend thrift consumers, are what will separate the companies that come out on top from those that don’t.